Please read this document carefully before using any 99md services. By registering or continuing to use our platform, you agree to all terms stated herein.
Welcome to 99md. This Terms and Conditions document ("Terms") governs your access to and use of the website, mobile application, and all services provided by the 99md platform ("Platform"). These Terms constitute a legally binding agreement between you ("Member" or "User") and 99md ("we", "us", "the company").
By performing any of the following actions — registering a new account, logging in to an existing account, using any platform feature, or downloading the official 99md app — you confirm that you have read, understood, and agreed to be fully bound by these Terms.
These Terms should be read together with our Privacy Policy and any game-specific or promotion rules displayed on the Platform from time to time. In the event of a conflict between these Terms and specific promotion rules, the promotion rules shall apply for matters relating to that promotion only.
99md services are restricted to individuals who have reached the age of 18 Years and Above only. By registering, you confirm that you meet this minimum age requirement. 99md reserves the right to request age verification at any time and to suspend or terminate accounts found to belong to underage individuals.
Each member is only permitted to hold one (1) active account only at 99md. Creating multiple accounts using different names, email addresses, phone numbers, or payment details to avoid detection is strictly prohibited. Any duplicate accounts found will be terminated immediately and all associated balances may be forfeited.
Upon registration, you are required to provide complete, accurate, and up-to-date information. False or misleading information constitutes a serious breach of these Terms. 99md implements a KYC (Know Your Customer) verification process that may require you to submit valid proof of identity.
You are fully responsible for maintaining the confidentiality of your account password. Please ensure your password is unique, strong, and not shared with anyone. Any activity that occurs under your account is your responsibility unless you have promptly reported unauthorised access to the 99md support team.
99md reserves the right to request identity verification documents at any time, particularly before processing the first withdrawal or when suspicious activity is detected. Documents that may be requested include a copy of your national ID, utility bill, or recent bank statement. Failure to provide the required documents within the specified timeframe may result in a temporary suspension of withdrawal functions.
All deposits to your 99md account must be made using approved payment methods listed on the Platform's payments page. Deposits may only be made using an account or financial instrument registered in your own name. 99md does not accept third-party payments.
Deposits are usually credited to your account within a few minutes. If there is a delay, please contact our support team with valid proof of transaction.
To process a withdrawal, your account must have completed full KYC verification. Withdrawals will be processed to the same payment method used for your deposit, subject to the minimum and maximum limits stated on the payments page.
All transactions on 99md are processed in Malaysian Ringgit (MYR). Members are solely responsible for any taxes or financial obligations arising from winnings or transactions made on the Platform in accordance with applicable Malaysian law.
99md offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to wagering requirements clearly stated in the respective promotion terms.
Every bonus credited to your account must have its wagering requirements fulfilled before any winnings derived from that bonus can be withdrawn. The specific wagering requirements for each promotion will be clearly stated on the relevant promotion page.
Any attempt to abuse the bonus system — including but not limited to opening multiple accounts, using automated software, or employing wagering strategies designed solely to meet wagering requirements without genuine risk — is a serious violation. 99md reserves the right to void bonuses, forfeit associated wins, and terminate the accounts involved.
99md is committed to providing a fair, transparent, and fraud-free gaming environment. All games on our platform use a certified Random Number Generation (RNG) system, independently audited to ensure every round's outcome is genuine and cannot be manipulated.
Members are strictly prohibited from engaging in any of the following activities while using the 99md Platform:
All game outcomes are final once a round is completed. 99md is not liable for any losses resulting from technical issues on the user's end, such as internet disruptions, device crashes, or browser problems. In the event of a technical issue on the platform's end, 99md will investigate and make a fair determination based on system records.
99md takes the protection of our members' personal data seriously. All information you provide during registration and use of the Platform is secured by 256-bit SSL encryption and handled in accordance with our Privacy Policy.
We collect and process your personal data only for legitimate purposes such as account management, payment processing, KYC compliance, and service improvement. Your data will not be sold or shared with third parties without your consent, except as required by law.
For full details on how we handle your data, please refer to Privacy Policy us.
99md provides the Platform on an "as-is" basis and makes no warranties or representations that the Platform will always be free from interruptions, errors, or security vulnerabilities. We will make every effort to maintain Platform availability but cannot guarantee 100% uptime at all times.
To the extent permitted by applicable Malaysian law, 99md is not liable for:
Online gaming involves financial risk. You are solely responsible for your own gaming decisions. Please play responsibly and within your financial means.
You may close your 99md account at any time by contacting our customer support team. Before the closure is processed, any outstanding bonus wagering requirements will be forfeited and any valid cash balance will be processed for withdrawal subject to verification.
99md reserves the right to suspend or terminate any member's account, with or without prior notice, in the event that:
99md reserves the right to amend, update, or replace any part of these Terms at any time at our sole discretion. Such amendments shall take effect immediately upon being published on the Platform.
We will endeavour to notify members of significant changes via notices on the Platform or through the registered email address. However, it is your responsibility to review these Terms periodically to ensure you are always aware of the latest version.
Your continued use of the Platform following any amendments constitutes your acceptance of the updated Terms. The "Last updated" date at the top of this document indicates when the latest version took effect.
If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of 99md's services, our team is available to assist you 24 hours a day, 7 days a week.
You may also visit the Frequently Asked Questions (FAQ) us for answers to the most frequently asked questions by 99md members.
All bonus terms, withdrawal conditions, and wagering limits are stated clearly with no hidden clauses. No unpleasant surprises for 99md members.
Your personal and financial data is protected by 256-bit SSL encryption and a strict privacy policy aligned with international standards.
All games use an RNG that has been audited and certified by an independent body. Every round is genuine and no game outcomes are manipulated.
Our customer support team is available to assist you at any time — day or night, weekdays or public holidays, no exceptions.
Your winnings are yours. We ensure the withdrawal process is carried out promptly, transparently, and without unreasonable grounds for delaying payment.
We provide self-control tools, deposit limits, and self-exclusion options to ensure gaming remains a healthy and enjoyable form of entertainment.
Once you have familiarised yourself with our Terms and Conditions, you can play with greater confidence and peace of mind. Register a free account today and enjoy the best gaming experience in Malaysia.
By registering, you confirm that you have read and agree to the Terms and Conditions and Privacy Policy 99md. For individuals aged 18 and above only.